FAQs

Yes in most cases.

We accept all credit cards (3% processing fee), checks, and cash.

Yes, several tests completed by independent agencies have proven that Salt Free Water Conditioners are 99% effective in removing and preventing scale.

We will meet or beat any competitor's pricing on comparable systems, warranty, and services. If we are asked to price match any advertised price, we may from time to time require a copy of the ad or quote to be in writing and include details related to the product. For example, quality of resin, or filtration media, warranty details and more.

Soft water is water that has a low concentration of minerals, particularly calcium and magnesium. Unlike hard water, which contains higher levels of these minerals, soft water is treated to remove them, often through a process called ion exchange

The short answer is No unless you have an existing corrosive water or plumbing condition. The two major water quality agencies in the United States that have done extensive testing over multiple trials and years have both stated they "found no evidence that soft water accelerates corrosion in home plumbing". The Water Quality Association (WQA) has conducted research on the impact of cation exchange softened water on plumbing. According to their white paper, a properly configured water softener does not make the treated water more corrosive. The paper addresses common misconceptions and concludes that while naturally soft water can be corrosive due to its low pH and low total dissolved solids (TDS), cation exchange softening does not contribute to factors that accelerate corrosion. The Environmental Protection Agency (EPA) has also been involved in research related to water quality and corrosion. However, the specific details of their studies on soft water’s impact on plumbing are not mentioned in the search results. The EPA provides a comprehensive Water Quality Standards Handbook, which includes guidance on water quality criteria that could be relevant to understanding the broader implications of water quality on plumbing systems. For more detailed information, you can refer to the WQA’s white paper and the EPA’s Water Quality Standards Handbook. These documents provide a thorough examination of the science behind water softening and its effects on corrosion in plumbing systems.

Soft water removes existing build up of hard water minerals due to the newly treated soft water coming through a treatment system being "defficient" of these minerals. This condition can cause new risks to homes that have- Older plumbing consisting of corroded or damaged copper. Galvanized steel plumbing used in much older homes. Water appliances that have leaks that stopped due to the corrosion drying and calcifying the hole. The Newly Softened and treated water will remove these conditions but that can leave your plumbing or appliances connection in a weakened state. It is best to have either form corrected to best protect your home from future leaks or potential floods. These conditions are already a risk that can be damaging without the added risk and should be treated as an existing "problem spot" that as a home owner you want to have corrected or replaced when it is both financially and physically possible for you.

Soft Water loops are built into the home's plumbing manifold either during its original build process or after market by separating the homes dedicated water main. Per code in Arizona as well as many other states. The water main enters the home where it will make a fork or tee connection before continuing down the line. This first split is before a soft water loop and is meant for the cold at a kitchen sink as well as the hose connections on the back or sides of the domicile. The reason there is an untreated line in the kitchen is solely designed by code for testing and exemption purposes. This code is believed to have been originally designed for testing purposes for contaminations that break out in municipal plumbing and to ensure that proper steps are taken to clear the homes plumbing. This code adoption has also been explained for the sole purpose of preventing sodium in the drinking water and addition of hard water minerals to the cooking and cleaning process. When having a whole home treatment system installed it is best to have your installer verify this in your plumbing incase you need to add additional treatment to the kitchen sink. In a large portion of installs in Arizona it is more often the case that it is fully bypassed.

Water with a hardness level of more than 7 grains per gallon (GPG) or 120 parts per million (PPM) is officially considered hard water and may lead to mineral buildup over time. This buildup can manifest as limescale on fixtures, reduced efficiency in water heaters, and clogging of pipes. If you’re noticing signs of hard water buildup, it might be worth testing your water to determine its exact hardness level and consider installing a water softener if necessary.

Contrary to many online sites pushing sales for alternate technology and limitation of the sale of water softeners. Softened water is generally considered safe to drink for most people. The softening process removes minerals like calcium and magnesium and replaces them with a small amount of sodium. However, for individuals on a low-sodium diet or with certain health conditions, it’s advisable to consult a doctor before consuming softened water regularly. The amount of sodium added during the softening process is typically minimal and should not pose a health risk for healthy adults. If you have concerns about the sodium content, there are alternatives such as using potassium chloride instead of sodium chloride in the softening process or installing a separate drinking water filter that does not use sodium.

It is safe to give your pets soft water to drink. Softened water is generally safe for most pets to drink. According to research by the EPA and other environmental groups, softened water is just as good for your pet’s health as normal tap water. However, it’s important to be aware of any specific health conditions your pets may have.

It’s generally not recommended to water plants with softened water. Softened water typically contains higher levels of sodium, which can accumulate in the soil and potentially harm plants by disrupting their water uptake and causing dehydration. Over time, this can lead to a salt imbalance in the soil, negatively affecting plant health and growth. Additionally the lack of mineral form Calcium, and Magnesium while less benificial to humans is necessary for plant growth and assists water percolation through the soil.

Dawn dish soap can be effective in removing hard water buildup. It’s often recommended to use it in combination with vinegar for enhanced cleaning power. Here’s a simple method you can try: Mix Solution: Combine Dawn dish soap with white vinegar in a spray bottle. Apply: Spray the mixture onto the hard water stains. Let Sit: Allow it to sit for a few minutes to break down the buildup. Scrub: Use a non-abrasive sponge or cloth to scrub the area. Rinse: Rinse thoroughly with water. This method works well for light to moderate hard water stains and is especially effective on surfaces like glass shower doors and faucets. For tougher stains, you may need to let the solution sit longer or apply it multiple times. Always test a small area first to ensure compatibility with the surface you’re cleaning.

Connecting soft water to only the hot water supply in a home is a practice some homeowners choose for several reasons: Energy Efficiency: Soft water can prevent scale buildup in water heaters, which can improve their efficiency and lifespan. Hard water can cause mineral buildup inside the heater, acting as an insulator and making the heating element work harder. Appliance Protection: Appliances that use hot water, like dishwashers and washing machines, can benefit from soft water, which helps prevent scale and prolongs appliance life. Reduced Salt and Water Usage: By softening only the hot water, homeowners use less salt for the ion exchange process and produce less wastewater during regeneration, which can be environmentally beneficial and cost-effective. Taste and Health Preferences: Some people prefer the taste of hard water for drinking and cooking, and those on low-sodium diets may avoid the slight increase in sodium from softened water. Cost Effective Installation: Some homes do not have a soft water loop added during their build and some homeowners may find the cost to do so later down the line to be too high for the investment to be fiscally responsible so a hot water only install is the best option to treat some of the houses main concerns with hard water. However, it’s important to note that only softening hot water means cold water lines will still be susceptible to scale buildup, which could lead to damage over time. Therefore, it’s essential to weigh the benefits against the potential drawbacks when deciding whether to soften only the hot water supply.

Ion exchange is a chemical process where ions are exchanged between a solution and an ion exchange material, typically a resin. It’s used to remove unwanted ions from water, making it softer, and to purify chemicals. The process is reversible, allowing the ion exchange material to be regenerated for repeated use. Ion exchange is a versatile technique with applications ranging from industrial water treatment to the purification of pharmaceuticals12. It’s an essential part of many processes that require the removal or separation of specific ions from solutions.

The FDA defines purified water as water that has been treated to remove impurities and must meet the definition of “purified water” in the United States Pharmacopeia. While the FDA does not specify a Total Dissolved Solids (TDS) level for purified water, the United States Pharmacopeia indicates that purified water should have a TDS of no more than 10 parts per million (ppm). However, for drinking water, the Environmental Protection Agency (EPA) recommends a maximum TDS of 500 ppm, which is often referenced for general water quality standards. Our experience working in the Water Treatment field for over 20 years have seen ranges of purified bottle water less than 50 ppm while many Reverse Osmosis are only able to remove 90-95% of TDS dependent solely upon the specific contaminants and water flow. To this day Reverse Osmosis is still the best form of water purification used for drinking water.

Nearly 95% of all bottled water labeled as Purified has been treated with reverse osmosis. Due to FDA guidelines bottled water is required to state what form of water treatment has been used to achieve this status. Checking the label on an individual bottle of water will confirm whether it has been purified by reverse osmosis, distillation, or ion exchange known as De-Ionizing.

Yes, RO (Reverse Osmosis) waste water can generally be safe for watering plants, but there are a few considerations to keep in mind. RO waste water is often high in Total Dissolved Solids (TDS), which includes minerals and other substances removed from the water during the filtration process. It’s important to ensure that the TDS level of the RO waste water is below 800 ppm to avoid potential harm to the plants. Some plants may be sensitive to the higher levels of certain minerals or chemicals like fluoride and chlorine found in RO waste water, so it’s advisable to monitor your plants for any adverse reactions when using this water for irrigation.If you’re considering using RO waste water for your plants, it’s a good practice to: Test the TDS: Check the TDS level of the RO waste water to ensure it’s within a safe range for plants. Start Small: Begin by using the RO waste water on a small number of plants to observe any effects before applying it more broadly. Monitor Plant Health: Watch for signs of stress or toxicity in the plants, such as browning leaves or stunted growth. Using RO waste water can be a sustainable way to reduce water waste, as long as it’s done with care and consideration for the specific needs of your plants. Keep in mind per plumbing code licensed professionals are required to connect all waste and discharges by certain means to a waste water line and utilizing this water will require some mechanical knowhow by yourself the end user or homeowner.

Purified water naturally has a pH of 7, which is considered neutral. This means it is neither acidic nor basic. The pH scale ranges from 0 to 14, with 7 being the middle “neutral” point.

Whole Home Filtration is a loosely fitted title to a range of water treatment devices. It is specific to its application to the home. Whole Home Filtration devices are meant to be tied into the plumbing either at the main or on a soft water loop.

The topic of alkaline water and its health benefits is somewhat controversial. While some proponents claim that alkaline water can help neutralize acid in the body, improve hydration, and offer other health benefits, many health professionals argue that there isn’t enough scientific evidence to support these claims. Here are a few points from the research: pH Levels: Alkaline water has a higher pH level than regular drinking water, which some believe can help neutralize the acid in your body. However, the body tightly regulates its pH balance through the kidneys and lungs, and diet, including drinking alkaline water, is unlikely to significantly alter this balance. Mineral Content: Alkaline water often contains minerals like calcium, potassium, and magnesium, which can contribute to its potential health benefits. Hydration: Some small studies suggest that alkaline water might improve hydration, but more research is needed to confirm these findings. Bone Health: There’s some evidence to suggest that alkaline water may have a positive effect on bone health, but again, more research is needed. In our company's experience treating and installing drinking water homes in Arizona we have found that alkaline water is more often chosen for individuals based on taste, current medications, and current medical conditions with excess acids in the body such as ulcers, colitis, and acid reflux. Alkaline water added to the diet appears to aid in these specific conditions and we believe that Alkaline water just like regular purified water is best depending on the user and their personal health requirements or focus's.

There are a few conditions that truly warrant an Ultra-Violet water sterilizing system to be installed on a home. These situations vary drastically from municipal water to private wells. In Municipal Water: Due to EPA regulation and FDA rules the city is meant to treat and prevent any biological or viral pathogens from entering the water supply by multiple means. Some cities use chloride injection over the flow of the water into the supply to kill harmful pathogens that are in the water source. Some cities use Bacteriostatic medias to prevent the spread of harmful biologicals. Though there are some situations where you will still be susceptible to contamination while utilizing municipal water you have more protection than private water sources. Having a UV system added to the water treatment in these conditions is meant for peace of mind. While some home owners will elect to remove the chemicals the municipalities add to the and now are susceptible to biological contamination it is still in a home owners best interest to do their own research and choose the forms of water treatment that gives them peace of mind. Private Wells or Water Sources: When drawing water from a private source such as a ground water well or a surface water reservoir it is extremely important to keep in mind that the user and homeowner is responsible for their own preventative treatment to the water being collected and utilized. Groundwater wells can be susceptible to various biological risks, primarily from contamination that can affect water quality and pose health risks. Here are some of the biological risks associated with groundwater wells: Bacteria: Certain strains of bacteria can survive for extended periods and infiltrate groundwater through various means such as coarse soils, shallow fractured bedrock, quarries, sinkholes, or inadequately grouted wells. Viruses and Parasites: These biological agents can cause acute illnesses and potentially life-threatening conditions. They may enter groundwater from surface runoff or through cracks in well casings. It is advised in all uses of private water sources to add Ultra-Violet sterilization to the water to prevent these biological risks.